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August 25 Webinar - Health-Check Your TSM Presenters: Jason Turner, Product Manager for Tivoli Storage Manager at IBM; Chris Parker, TSM Health-Check Specialist at Key; and Jack Ryan, Product Manager at TSM Reports.com Key's August 25th Webinar was titled Health-Check Your Tivoli Storage Manager. It was the most widely attended of all of the Webinars that Key has produced this year, demonstrating the intense interest in IBM's flagship backup/recovery software product. This Internet-based seminar featured Jason Turner, Product Manager for Tivoli Storage Manager (TSM) at IBM. Co-presenting were Chris Parker, TSM Health-Check Specialist at Key and Jack Ryan, Product Manager at TSM Reports.com. Focus was on new developments in the Tivoli product for installed Tivoli users and those assessing the value of Tivoli for their installations. The Webinar also highlighted Key's new service for conducting a health-check of your installed TSM solution. Key topics included how to measure your Tivoli performance, what to watch out for that could render Tivoli less productive and planned product enhancements. Topics included:
Infrastructure demands driven by explosive data growth can unbalance any data protection strategy--so can adding new servers or storage, as well as a dynamic business environment. Moreover, new compliance regulations are causing changes to data retention policies that can affect storage management, hence the need for this Webinar. Jason Turner of
IBM
Version 5.3.1 provides added support for a wide variety of new devices. Version 5.3.2, due out later this year, will continue the improvements to the graphical interface and improve failover capabilities, journal-based backup on AIX, plus add new hardware platform support. Turner reported on an announcement for Tivoli Data Protection for Files. A roadmap of TSM, showing the present and future versions of Tivoli with the new features added in each version was presented and is in the archived Webinar materials. Turner predicted that next year there will be additional TSM focus from IBM on availability and robustness. Chris Parker of
Key What is a health-check and how does it apply to Tivoli Storage Manager? Parker reviewed some of the issues that he has seen at Key client sites using TSM. These include:
He also reported that visits to TSM users indicate some are dealing with a variety of issues today. They often:
Parker described the TSM Health-Check Service now available from Key. The service has two major components:
The backup specialists in Key's Information Systems Services Group use the TSM Reports tool for evaluating existing Tivoli installations. The tool includes a data collection module to collect snapshots of how your TSM is functioning over a measured period of time. The results are gathered and analyzed by Key's Information Systems Services Group; the findings and recommendations are presented both in report form and orally to the client. Parker can be reached at cparker@keyinfo.com. Jack Ryan of TSM
Reports.com Details about the TSM Reports tool can be found in Key's archived copy of this Webinar. Key's TSM Health-Check
Service See all of Key's Health-Check Services under Key Offers at the end of this newsletter. For an archived recording of this and all past KEY Webinars, go to http://www.keyinfo.com/resources/web_arch.htm. Q & A - Questions addressed in this, the largest Webinar by Key to date, included: How does Key differ
from other Tivoli support organizations? Can you tell us
more about Tivoli Express? What is the standard
turnaround time for results with TSM Reports and are there any security
issues? Are there any TSM
version dependencies with TSM Report tools? For an archived recording of this and all past KEY Webinars, go to http://www.keyinfo.com/resources/web_arch.htm. |