Data Center Services Overview

KeyInfo Data Center Services clients receive fast and reliable non-stop internet with non-stop support when their servers are colocated with us. We take our motto of “People wrapped around technology” very seriously and provide our colocation clients with superior support and service that has given us the hard-earned reputation of being one of Southern California’s elite, highly-preferred data center, colocation and connectivity providers.

One of the key components to the success of our colocation services has been the growth of our extensive suite of Managed Services. Clients in our Southern California data centers can choose from a wide variety of services performed by highly-trained technicians who are very experienced in making sure that your business critical applications are operating properly.

Virtual Hands Service:  Our skilled and experienced Southern California based team act as an extension of your IT department to troubleshoot your systems and perform other basic tasks on your behalf at our data center. You can always reach a live person 24×7.

Data Backup & Restore: KeyInfo and its partners offer a full range of backup and restore services that feature best-of-breed technology, unsurpassed security and detailed management. Your data can be backed up in various service levels, depending on the needs of your particular business situation. You can sleep easy knowing that your will never lose data.

Advanced Network Monitoring
KeyInfo can monitor systems and services to verify that your systems are available and providing their services properly. Our advanced network monitoring service can be configured to notify you or your team in the event of a break in any monitored service.

Remote Power Cycle
KeyInfo will power cycle your server or network hardware upon request during normal business hours for free – unlike other colocation facilities that charge for this service. As our colocation client, you are provided with this complimentary service. KeyInfo can also install equipment that will allow you to power cycle your servers 24/7/365 with no human intervention.

Bandwidth Utilization Monitoring
KeyInfo helps you maintain the optimum bandwidth for your web presence by monitoring the amount of bandwidth you use and allowing you to view your usage at any time. KeyInfo bandwidth monitoring is an excellent tool for troubleshooting your network or spotting abnormalities in your usage. We can also provide colocation clients with 95th percentile reports upon request.

DNS Services
KeyInfo offers load-balanced DNS services to its colocation customers. DNS changes can be made via a simple phone call or email to our technical support department.

Contact KeyInfo to learn how we can help put together Data Center Services that work best for you.

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Next Generation Networking Security

Colocation

NonStop Internet –Key Info’s Server Colocation facilities are built for maximum reliability, security and power

Data Center Locations:  Agoura Hills, CA/Phoenix, AZ

KeyInfo’s main electrical room provides clean APC (UPS) power deployed in parallel redundant configuration with N+1 module. Here are some of our other features:

  • KeyInfo’s secure server Colocation facilities feature raised flooring and full redundant data grade Liebert down-flow (HVAC) systems with N+1 redundancy, and three levels of microprocessor control systems for a constant 72-degree ambient air temperature. The secure data centers are also humidity controlled to a constant 45 percent.

KeyInfo’s 40 gigabit ethernet architecture provides fast, clean and redundant connectivity to our colocation facilities. The entire secure Data Centers are wired with Category-5e wiring for unbeatable speed and reliability. The KeyInfo network is fully-switched using Cisco Systems networking gear and redundant routers. KeyInfo’s Colocation Service features state-of-the-art facilities and Intelligent Routing for businesses that rely on the Internet as a business channel.

Contact KeyInfo to learn how we can help put together Data Center Services that work best for you.

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Connectivity

Ethernet Over Copper Internet Access

Dedicated Bandwidth for your Success

Ethernet is the preferred choice for wide-area broadband connectivity among businesses of all sizes. Organizations are adopting industry-standard Ethernet services as a cost-effective and reliable way to scale and support voice, data, and video convergence on a unified network. KeyInfo EoC service provides an Ethernet solution with up to 20.0 Mbps of symmetrical speed.

KeyInfo EoC Internet Access Keeps You Open for Business

Businesses are finding new ways to stay connected with their customers every day through technology that demands more and more bandwidth. Technologies like Voice Over IP (VOIP), Video Conferencing and Electronic Data Interchange (EDI) mean businesses connect faster, but require high-quality Internet connections like KeyInfo DS3 Internet to ensure that they keep data flowing properly.

Non-Stop Internet: High Speed Internet Connections where you need them most

At up to 20 megabits per second, KeyInfo EoC Internet Access is a robust connection that can be used to connect your business to the Internet.

 

Contact KeyInfo to learn how we can help put together Data Center Services that work best for you.

Data Center Services - Fiber Ring

KeyInfo™ Fiber Ring

Fiber Communications

High-Level Connectivity – Key Information Systems’ newly-implemented private fiber ring provides secure connectivity to our Tier-3 data center. This delivers carrier-grade connectivity with ultra-low latency and on-demand scalability from 100 Mbps to a blazing 40 Gbps.

Unlimited Capacity – Our private fiber ring offers near-limitless network capacity. Bandwidth is constrained only by the quality of a client’s media and optics. We control and manage every point along the data path, resulting in fewer hops and ensuring lower latency.

Stability and Safety – Private fiber allows for greater stability, especially when implementing advanced infrastructures such as hybrid/extended cloud environments. Circumventing public Internet pathways, private fiber provides stronger safeguards for confidential information. Our private fiber ring helps highly-regulated businesses — health care, financial institutions, energy and utilities, and more — meet strict data security requirements.

Contact KeyInfo to learn how we can help put together Data Center Services that work best for you.

Support Services

Non-Stop People: Setting up reliability
When your EoC Internet Access order is placed, the ISWest provisioning team is dedicated to providing a timely delivery of your connection. Once delivered, our team of well-trained technicians will work with you to ensure that the Internet connection is up and providing the performance you expect, in terms of speed, latency and packet loss.

Non-Stop Support: Keeping you Connected
Years of experience demonstrate the reliability of the EoC Internet connection, making it a great choice for supporting mission-critical applications. We know this because we watch our clients’ EoC Internet connections around the clock from our Network Operations Center to make sure they are up and running all the time.  KeyInfo has a Proactive Monitoring System (PASS) to ensure this.

Contact KeyInfo to learn how we can help put together Data Center Services that work best for you.

Data Center Services - Support
Data Center Services - SOC Service Org 
SOC Service Org
Data Center Services - HIPAA Seal