So you’ve deployed VDI for your remote workforce. But is it working?


IBM VDI BlogFor years, we’ve been hearing how the rise of VDI (virtual desktop infrastructure) was imminent and each year was “the year” for remote enabling technology. Enterprises have always been hesitant to invest in VDI as they worried that working from home would result in lesser productivity. Then COVID-19 happened and VDI suddenly became a must-have and everyone scrambled to deploy it, showing just how unprepared many organizations truly were to make this migration and at such a rapid pace.

Keeping safe with VDI

In late winter, the world made a mad dash to acquire and deploy VDI for business continuity (BC) during the new world of working from home (WFH). Microsoft reported in March that sales of Windows Virtual Desktop (WVD) had tripled.

This rapid migration created issues. A few organizations had BC plans in place, but only addressing localized natural disasters. Next to no one had a plan in place that covered the sheer scale of WFH that we saw.

Being unprepared, along with the need for speed of procurement and deployment, created unanticipated network issues and security risk. For those still troubleshooting and ironing out the hindrances, now is a good time to evaluate where you are in your migration and consider which VDI solutions will deliver the most productive and secure experience. This is even more important now since remote work and WFH will continue to scale into the future. Here are some things to keep in mind.

Even early adopters experienced growing pains

One industry that had already ventured down the VDI path years ago was healthcare, normally considered a technology laggard in comparison to other vertical markets. While hospitals and healthcare facilities were experienced with managing their VDI platforms, many weren’t so prepared for the sudden uptick in adoption and usage. This created strain on networks and for IT teams who had to figure out the best environments to which they could redistribute workloads, including on-premises, cloud and hybrid.


Most virtual desktops operate in cloud environments, which means administrators need to keep close tabs on usage and consumption, otherwise computing costs could run rampant. Traditional methods to controlling consumption required deep knowledge of VMs (virtual machines) and turning each on and off as needed, so as to limit usage and cost. Many are finding automation tools, like Ansible, helpful to ensuring that VDIs are running optimally.

The time and cost savings with automation tools is increasing in importance as organizations have reduced or reskilled staff as a result of the pandemic. Automation can easily monitor and address inconsistent or poor performance, which is among the most often cited complaints from end-users and the biggest reason VDI projects fail. 

What’s under the hood is just as important

Fortunately for those who are still investigating which VDI option will work best for them, there are many strong options. The experience of a proven cloud service provider can make implementation, optimization and maintenance much easier for already strapped IT teams. When investigating your options, as important as knowing what they will promise, make sure to understand how that provider will deliver on those promises – be sure to learn what they have running under the hood. Converge companies trust the proven performance, security and reliability of IBM Power Systems running the IBM i operating system.

Why IBM systems? From a storage and performance standpoint, the latency, scalability and horsepower of the IBM flash system is unmatched in the industry and a truly unique offering. It allows the KeyInfo family to provide customers of all sizes with exactly what they need, along with the scalability and power to deliver the most continually and consistently highly performant experience available.

No matter where you are in your virtualization journey, we can help you tap the power of the cloud for your hybrid IT needs in the easiest and most cost-effective manner available.

For more information about VDI and remote work, please visit, contact us today!


Clayton Weise
Director of Cloud Services
Key Information Systems